Gaya APA
Chandra, F, T, G.
(2016).
Service, Quality dan Satisfaction
(
4)
.
Yogyakarta:
Andi Offset.
Gaya MLA
Chandra, Fandy, Tjiptono,, Gregorius.
"Service, Quality dan Satisfaction".
4
Yogyakarta:
Andi Offset,
2016.
Text.